Prof. Dr. Daniel Jobst (Dipl.-Wirt.-Inf.)
dj("at")DanielJobst("punkt")com
Dissertationsthema
Service- und Ereignisorientierung im Contact-Center
Entwicklung eines Referenzmodells zur Prozessautomatisierung
Publikationen
- Jobst, D. (2007). Prozess- und Ereignisorientierung bei Kunden-Kommunikations-Dienstleistern. In: Oßwald, A., Wolff, C., (Hg.) Open Innovation, Neue Perspektiven im Kontext von Information und Wissen, Köln, 2007.
- Jobst, D., Preissler, G. (2006). Study on Mapping the Clouds of Low Level Events and Business Level Events for an Enterprise Cockpit. Angenommen für den "Workshop on Java-Based Distributed Systems and Middleware", ACM International Conference on Principles and Practices of Programming in Java (PPPJ 2006, Oktober).
- Jobst, D. (2006). Business Activity Monitoring: Overall, Real Time Monitoring. Vortrag auf dem 3. Expertengespräch BPM/BAM/CEP/SOA, Regensburg, 19./20.06.2006.
- Jobst, D., Preissler, G. (2006). Mapping Low and High Level Monitoring with Event Processing. Angenommen als Position Paper für den EDA-PS'06 Workshop im Rahmen der IEEE International Conference on Web Services 2006 (September 2006).
- Jobst, D., Greiner, T. (2006). Modern Process Management with SOA, BAM und CEP: From static process models to executable workflows and monitoring on business level. Vortrag auf dem 1. Workshop on Event Processing, IBM Research Labs, Yorktown Heights, NY, 14.-16.03.2006.
- von Ammon, R., Gebauer, B., Jobst, D. (2005). "Business rule engines" innerhalb von Enterprise Plattformen. In: BIT Banking and Information Technology. Regensburg: ibi research GmbH. 9-18.
- Gebauer, B., Jobst, D., Schimmer, M., von Ammon, R. (2005). Integartionsplattformen für das Multichannel-Banking. In: Innovationen im Retail Banking. Bartmann, D. (Hrsg.). Weinheim: Wiley. 435-452.
- Jobst, D., von Ammon, R., Gebauer, B. (2005). Business Rules Engines Within Enterprise Platforms. In: dev2dev(TM) By developers, for developers. http://dev2dev.bea.com/pub/a/2005/04/business_rules_engines.html.
- Jobst, D., von Ammon, R., Gebauer, B. (2005). Business Rules Engines Within Enterprise Platforms. In: Proceedings of the IPSI-2005 CARCASSONNE. International Conference on Advances in the Internet, Processing, Systems, and Interdisciplinary Research.
- von Ammon, R., Gebauer, B., Jobst, D. (2005). Realisation of Service-Oriented Architecture (SOA) using Enterprise Portal Platforms taking the Example of Multi-Channel Sales in Banking Domains. In: Proceedings of the IPSI-2005 AMALFI. International Conference on Advances in the Internet, Processing, Systems, and Interdisciplinary Research.
- von Ammon, R., Pausch, W., Schimmer, M., Gebauer, B., Jobst, D. (2004). Einsatz von Enterprise-Portal-Plattformen im Multikanalvertrieb von Banken. In: BIT Banking and Information Technology. Regensburg: ibi research GmbH. 9-22.